Challenges

• Incorporating a group of 27+ stores into a franchise model across Sweden under the umbrella of one brand and IT landscape, where both local and central considerations are managed 

• Supporting an IT infrastructure that is optimized for scalable efficiencies in digital infrastructure (and subsequent investments)

• Creating one single data source for all orders, e-commerce, service orders & in-store orders.

• Purchasing, warehouse/inventory, and logistics 

• Webshop Integration

Solutions

Sportson takes advantage of Heads unique platform for flexibility and stability:

• Point of Sale with strong order management capabilities

• Integrated e-commerce  

• Service management

• ERP for purchasing, order management and product / stock management

Key benefits

• Fully integrated service management system, accessible from the POS

• Effective order management and pick-up-in-store flows directly from the POS

A close partnership

Since 2019, Heads has acted as Sportson’s partner and advisor, with both a strategic and technical focus on the company’s digital transformation and long term goals. Heads works closely with Sportson’s management team to improve their organizational processes through technical solutions designed to maximize sales and administrative efficiencies across their network of individual franchisees.